Kia EV6: Audio system / Over-The-Air software update: (if equipped)

The Kia EV6 automatically checks battery condition, software compatibility, and system status before beginning the OTA installation procedure.

• To help preserve auxiliary battery power, the Kia EV6 display screen automatically switches OFF after approximately 3 minutes during the update process. If the display turns off, you can check the software installation progress again by pressing the EV button.

• You may safely exit the Kia EV6 after the update installation process begins.

• The Kia EV6 Over-The-Air (OTA) software update feature is available only for active Kia Connect service users.

• The available Kia EV6 update functions and installation details may vary depending on the currently installed software version.

• For the latest OTA software information, check the official Kia EV6 notices and announcements available on the Kia website.

• If the Kia EV6 software installation fails, the system automatically attempts a recovery process. If you wish to retry the update after recovery has completed, contact an authorized Kia customer support center.

• If the Kia EV6 update or recovery process cannot be completed successfully, contact an authorized Kia dealer for assistance.

• After the Kia EV6 software update is completed, new functions, system improvements, or updated features may become available. Additional information can be found on the Over-The-Air Software Update page on the Kia website, by scanning the QR code displayed on the infotainment screen, or through the Customer Center > Download Center section of the user manual.

• Observe the following Kia EV6 restrictions during the software update process:

  • The Kia EV6 cannot be driven while the software update is in progress. Before starting the installation, ensure the vehicle is safely parked and sufficient time is available to complete the update.

  • Remote vehicle functions, including remote start features, may be temporarily unavailable during the Kia EV6 update procedure.

  • The Kia EV6 charging system cannot be used during the update. Charge the vehicle only after the software installation is fully completed.

  • The Rear Occupant Alert system may not operate while the Kia EV6 software update is active. Always verify that no passengers or pets remain inside the rear seating area before beginning the update.

  • If the digital key function is included within the Kia EV6 software update package, digital key or fingerprint authentication door lock/unlock features may be temporarily unavailable. Refer to the update notice and use the physical smart key buttons if necessary.

• The Kia EV6 software update process automatically cancels if any required vehicle conditions change before installation begins.

• Once the Kia EV6 software update has started, the installation process cannot be canceled manually.

• The Kia EV6 Over-The-Air update feature may not function correctly if vehicle software has been modified, replaced, or altered using unauthorized methods.

• Do not open the Kia EV6 hood or replace the vehicle battery during the update process, as this may interrupt or fail the installation.

• During the Kia EV6 update procedure, the high-voltage charging module responsible for charging the 12-volt battery may activate automatically.

• If any diagnostic equipment is connected to the Kia EV6 OBD (On-board Diagnostic) port, the vehicle cannot perform the update. Disconnect the diagnostic tool and restart the vehicle before attempting the installation again.

• Contact Kia customer support if the Kia EV6 software update cannot be completed successfully.

• Stable vehicle communication reception is required to safely install downloaded Kia EV6 software packages.

• The Kia EV6 signal strength must remain sufficiently strong (above -82 dBm) to ensure safe and reliable software installation.